Readability is the ease in which text can be read and understood. Making something “readable” isn’t just for the web, it is for any communication you are creating. I am a total geek for this concept. One of my favorite parts of my work day is when I get to take some content and make it easier for the reader to digest. Below are some helpful resources that I reference regularly…
- Usability.gov is a site I use a lot to reference usability best practices. This particular page is a great reference for understanding how to write a page so it is “scannable”
- Believe it or not, there is a company out there that does “readability” for a living!… some good before and after samples here to show how readability improves a document or web page… they also have training classes.
- The gurus, NNGroup, have a great study on how to make communications more readable… they also have training classes.
- A book or two that you might enjoy… my personal fav is Steve Krug’s Don’t Make Me Think, which I have in my office if you want to borrow… but there are plenty of others.
Hope this is helpful! Enjoy!