Readability is the ease in which text can be read and understood.  Making something “readable” isn’t just for the web, it is for any communication you are creating.  I am a total geek for this concept. One of my favorite parts of my work day is when I get to take some content and make it easier for the reader to digest.  Below are some helpful resources that I reference regularly…

  • is a site I use a lot to reference usability best practices.  This particular page is a great reference for understanding how  to write a page so it is “scannable”   
  • Believe it or not, there is a company out there that does “readability” for a living!… some good before and after samples here to show how readability improves a document or web page… they also have training classes.
  • The gurus, NNGroup, have a great study on how to make communications more readable…  they also have training classes.
  • A book or two that you might enjoy… my personal fav is Steve Krug’s Don’t Make Me Think, which I have in my office if you want to borrow… but there are plenty of others.

Hope this is helpful!  Enjoy!